supportSITE
We support you on-site
You can obtain our on-site assistance by purchasing a supportSITE package.
You can obtain our on-site assistance by purchasing a supportSITE package.
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Should you require fusionBIM to be on-site for any of the deliverables, you will need to purchase a supportSITE package, i.e. you will be liable for the travelling costs. The following details explains it further. Delivery and/or Collection
A reputable Registered Courier Service will be used, that enables the recipient to sign for acceptance of the delivery, and provides the proof thereof to the sender. Travel Time
fusionBIM will invoice the client for the time spent on travelling. Travel Company Vehicle
The distance will be calculated from fusionBIM's address to the site address for costing purposes Travel Rental Vehicle
The client will be liable for all the direct costs involved in renting an entry level vehicle type, and the associated insurance costs. Travel Flight
The client will be liable for all the direct costs for a flight booking:
Accommodation
In the event that fusionBIM requires the use of a accommodation to visit on-site, the booking will be:
Venue
In the event that the Customer requires the use of a venue for on-site training, the booking will be as per agreement between the parties in writing. General Terms & Conditions
fusionBIM will make the necessary arrangements with third party service providers, to order and pay (in the interim) for services rendered and products delivered, and then provide the Customer with an Expense Report that reflects all actual costs, together with the Invoice that the Customer will pay on the Due Date, in order for fusionBIM to recuperate the costs. |
trainBIMsupportBIMconsultBIM |
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You can also receive your service via supportLINE, our default platform, which is free of charge.
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